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Contact Us!

(515) 294-4469
Beardshear Hall, lower level
8:00 a.m. to 5:00 p.m. Monday-Friday
Student Answer Center is located in Beardshear Hall

The Student Answer Center (SAC) provides one-stop assistance for general questions relating to Iowa State University and the surrounding community.

A student staffed and managed resource, the SAC works cooperatively with a variety of campus offices, particularly Student Financial Aid and Accounts Receivable, to provide quick and accurate answers to basic student account inquiries.

Our friendly staff also strives to provide current, past and future students—as well as families, staff and visitors—with an accessible face to the frequently asked question of, “where do I go, and who do I talk to,” at Iowa State University.

We also provide:

  • Assistance navigating AccessPlus including password resets
  • Free Cyclone athletics posters
  • Publicly accessible iMacs for web browsing
  • An always friendly ISU student staff
  • A convenient central campus location in Bearshear Hall, or by phone or email


Now available at the Student Answer Center, 2014 Cyclone Volleyball and Women’s Soccer posters. Located in the rotunda of Beardshear Hall.

You are invited to the Student Answer Center to learn something new at our Special Topic Display.

Current Topics:
Getting Involved
Reaching Your Academic Goals