About Us
The mission of the Office of Student Financial Aid is to oversee and responsibly administer financial aid in accordance with all regulations and in support of the Iowa State mission and strategic plan. We will help all students succeed in their Iowa State University experience through education and outreach to create an understanding of available financial opportunities.
Our vision
The Office of Student Financial Aid strives to balance responsible stewardship of all financial aid funds by providing maximum resources and education to assist students in the achievement of their educational goals at Iowa State University. We will support and respect the values of all students, families, employees, and colleagues.
To achieve this, we seek to recruit and retain staff while providing educational and professional development opportunities. We strive to enhance our service to students through demonstration of the Iowa State University values of access, excellence, and integrity.
Our values
Student Success – Demonstrated through our empowerment of students to achieve their education and employment goals.
Accountability – Demonstrated through informed stewardship of the resources we administer and the transparency of policies and procedures.
Innovation – Demonstrated by creating engagement opportunities and tools to reach students and families where they are. We will seek new strategies, tools, and methods while keeping the focus on people.
Collaboration – Demonstrated through holistic relationships with faculty, staff and students and their families to best serve the Iowa State community.
Dignity and Respect – Demonstrated by our commitment to value all student, family, and staff perspectives while being a safe, inclusive, and welcoming environment.
Advocacy – Demonstrated through our engaged staff and their diligent, continuous development so they may participate and lead conversations at the campus, regional, and national levels for the betterment of our field and our students.