The mission of the Office of Student Financial Aid is to oversee and responsibly administer financial aid, in accordance with all regulations, and in support of the Iowa State mission and strategic plan. We will help all students succeed in their Iowa State University experience through education and outreach to create understanding of available financial opportunities.
The Office of Student Financial Aid strives to balance responsible stewardship of all financial aid funds by providing maximum resources and education to assist students in the achievement of their educational goals at Iowa State University. We will support and respect the values and diversity of all students, families, employees, and colleagues.
To achieve this, we seek to recruit and retain a diverse staff while providing educational and professional development opportunities. We strive to enhance our service to students through demonstration of the Iowa State University values of access, excellence, and integrity.
Student Success – Demonstrated through our empowerment of students to achieve their education and employment goals.
Accountability – Demonstrated through informed stewardship of the resources we administer and the transparency of policies and procedures.
Innovation – Demonstrated by creating engagement opportunities and tools to reach students and families where they are. We will seek new strategies, tools and methods while keeping the focus on people.
Collaboration – Demonstrated through holistic relationships with faculty, staff and students and their families to best serve the Iowa State community.
Dignity and Respect – Demonstrated by our commitment to value all student, family and staff perspectives while being a safe, inclusive and welcoming environment.
Advocacy – Demonstrated through our engaged staff and their diligent, continuous development so they may participate and lead conversations at the campus, regional and national level for the betterment of our field and our students.