Cyclone Success Assistance

• Phone: 515-294-1020
• Location: 1010 Student Services Building
• Hours:
  • Academic Year: M-F 8:00 am – 5:00 pm
  • Summer and Breaks: 7:30 am – 4:00 pm
• Email: studentassistance@iastate.edu

• Phone: 515-294-5056
• Location: Student Services Building, Third Floor
• Hours:
  • Academic Year: M-F 8:00 am – 5:00 pm
  • Summer and Breaks: 7:30 am – 4:00 pm
• After-hours Crisis Line: 800-273-8255

• For appointments phone number: (515) 294-5801
• Location: Iowa State University, 2647 Union Drive, Ames, Iowa 50011-2029
• Visit https://health.iastate.edu/contact-us/department-contact-information for a full list of department phone numbers

• Main Location:1306 Beyer Hall 2625 Union Drive, Iowa State University Ames, IA, 50010
• Hours:
  • Monday: 1:00pm – 6:00pm
  • Tuesday: 5:00pm – 8:00pm
  • Wednesday: 2:00pm – 7:00pm
  • Friday: 11:00am – 4:00pm

• Location: 1517 Northwest Ave., Ames, IA 50010
• Hours:
  • Tuesday: 1pm – 3pm & 6:30pm – 8pm
  • Wednesday: 10am – 11:30am
  • Thursday: 1pm – 3pm
• Food Pantry open to Story County residents; no proof of financial need, please bring photo ID
• One visit per family every calendar month

• Phone: 515-344-4357
• Location: First Christian Church 611 Clark Ave Lower Level Ames, IA 50010
• Meals:
  • Sunday-Friday: 5:45pm – 6:15pm
  • Saturday: 11:30am – 12:15pm
  • Due to Covid-19, meals are pre-selected carry-out and can be picked up outside the main FAF entrance in the parking lot at First Christian Church.

• Phone: 515-233-3567
• Location: Salvation Army Service Center 703 E Lincoln Way Ames, IA 50010

Food Pantry | Monday, Tuesday & Friday from 1pm – 3pm

Residents of Story County are welcome to use our food pantry once every 30 days. We are a “client choice” pantry, which means visitors are able to choose the foods that, based on family size, best meet their needs. We offer canned and packaged staples, as well as meat and eggs when in stock and personal care items such as soap, toilet paper, toothpaste, shampoo, diapers, pull-ups and wipes. If you’re in need of formula or baby food, please ask.

Doing the Most Good Market | Wednesday & Thursday from 1pm – 3:30pm

Our Doing the Most Good Market offers fresh produce, dairy and types of bread as well as salads and pre-made sandwiches. In order to be eligible to shop at the market, individuals must also have used the food pantry during the month. Clients are welcome to visit the Doing the Most Good Market once between Monday and Thursday and then again on Friday if needed.

First-time visitors to the food pantry should check in at the front desk and bring:

• a photo ID
• personal identification for each individual living in your home (insurance cards such as T19, Social Security cards, birth certificates or other types of ID)
• proof of Story County residence (lease agreement, electric bill, etc., that’s not addressed to a P.O. Box or a letter from the Department of Health and Human Services)
• For subsequent visits to the pantry or market, only a photo ID is required.

We are proud to partner with Food Bank of Iowa, Walmart, Fresh Thyme, Kum & Go, Plant A Row, Mustard Seed Community Farm, the United States Postal Service, United Way of Story County and other individuals and clubs in our county that support our food pantry and market.

• Phone: (515) 956-3333
• Location: 230 SE 16th St #101, Ames, IA 50010
• Hours: Monday-Friday 8:30am – 4:30pm
• If you are in a time of need, the Mid Iowa Community Action Agency can help you find resources that can help. They also have a food pantry.

• Location: 1517 Northwest Ave., Ames, IA 50010
•  Hours:
  • Tuesday: 1pm – 3pm & 6:30pm – 8pm
  • Wednesday: 10am – 11:30am
  • Thursday: 1pm – 3pm
• The Clothing Closet is open to guests/families once per calendar month, with only a photo ID required to register.

Low Cost Second-hand clothes

• Phone: 515-292-8454
• Location: 3718 Lincoln Way, Ames, IA 50014
• Hours:
  • Monday-Thursday: 9:00am – 7:00pm
  • Friday-Saturday: 9:00am – 8:00pm
  • Sunday: 12:00am – 5:00pm
• Website

• Phone: 515-233-3533
• Location: 620 Lincoln Way Suite B Ames, IA 50010
• Hours:
  • Monday-Saturday: 8am – 9pm
  • Closed on Weekends

Low Cost Second-hand clothes

• Location: 202 S Duff Ave., Ames, IA 50010
• Hours:
  • Monday-Friday: 10am – 6pm
  • Saturday: 10am – 4pm

Start here. Whether or not the person qualifies for funds from this agency, a letter will be given to take to the other agencies, which at least Good Neighbor and The Bridge Home require.

• Phone: 515-663-2930
• Location: 126 South Kellogg Ave
• Hours: Mon – Fri 8 am – 4:30 pm
• Appointment Required

• Offers several services, rental assistance among them.
• Applicants can apply online.

• Rental Assistance
• Email: erp@amesshelter.org
• Phone: 515-232-8075

• Phone: 515-232-2765
• Location: 5501 George Washington Carver Avenue
• Hours: Wed 1pm – 3pm

• Free Community Closet and Fridge
• Location: 4625 Reliable Street
• Hours: 24/7, no questions asked